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Comfort Solutions

83 Reviews
Top Rated
Member 14+ Years
374704
Spindles, 29 Lowe Hill Road
Wem
Shrewsbury
Shropshire
SY4 5UA

Tel:
0800 915 ****
Mobile:
07970 44****


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Sun: Closed

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Member since : 30 Jun 2011
Manually reviewed : 4 Jul 2011
Last updated : 17 Sep 2020

About Comfort Solutions


With over 20 years experience in the Foam industry,"Comfort Solutions" is based in The Midlands near Burton-On-Trent and supplies Nationwide to customers and businesses in UK by mail order or from the website dispatching goods by courier.

A friendly family run business, with extensive knowledge in the replacement foam cushion industry based on a foundation of many years as experienced upholsterers.

Comfort Solutions also prides itself in providing that personal touch, helping customers choose the correct foam products for their individual needs.

For: Foam cushion replacements for sofas and chairs. Mattresses and mattress toppers for home, boats, caravans, motor homes, their UNIQUE travel mattress toppers are excellent for stays away from home.

All products are manufactured to a high quality and are appropriate for the home and travel. Available on the website or by telephone, some of the products can be tailored to individuals needs. Comfort Solutions can certainly improve your quality of comfort.

Comfort Solutions has a growing customer base, located throughout the UK, including healthcare professionals such as Physiotherapists, Occupational Therapists, Osteopaths, Chiropractors etc, to whom discounts are often made available.

Owned and operated by Jo Macdonald who has been involved in the foam trade for over 20 years. As a back pain sufferer herself, she appreciates the need for comfort related products in the home and on holiday.
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83 FreeIndex Reviews - Ranked 26th out of 1,807 UK Home and Garden Companies

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Margaret Rowan
Stratford-Upon-Avon
I've only had my travelling mattress topper for a few days but found it invaluable on two nights spent away from home this weekend. Was very grateful that Jo went to some trouble to ensure that I received it in time to take it away with me.
Response : Thank you. Great that the travel mattress topper made a difference to your stay away from home. Looks like you will be taking it with you whenever you go away! :-).
Jackie Flynn
Dumfries
I recently had my elderly Mum’s sofa cushions refilled. She has arthritis so it was important to get the correct filling for her. The beauty of Comfirt Solutions is that the wonderful Jo called to discuss what would be the most appropriate filling. These arrived last week and they are perfect for her! Thanks Jo!
Response : Thank you for your comments, So pleased that your mum is now comfortable. As you mentioned it is so important to get the correct fillings as not all foam "fits all". This I believe is an option that should be offered in shops when purchasing a sofa or chair. We are all different builds and need the appropriate support. Thanks again.
Paula Laidler
Eastbourne
The replacement foam excelled my expectations My sofa's and chair now look like new the service from Jo was second to none Thank you.
Response : Fantastic news that Comfort Solutions excelled. Thank you for your order and hope you will be sitting comfortable for many years to come.
J Phillips
Swindon
Great product, replacement cushions straight to your door with minimum of fuss and friendly efficient service. I would definitely use Comfort Solutiond again! SN6 7PG solutions.
Response : Thank you for the recommendation, glad you are pleased with the cushions and of course the service provided too.
Lyn O'Donnell
Bournemouth
Photo uploaded by Lyn O'Donnell
I ordered a 2 1/2 inch memory foam topper with the breathable cover - custom made for my new camper van. Yummie ! Slept like a happy chiwaha- so comfortable and excellent quality - stitching beautifully finished and fits perfectly. Jo offered the most excellent customer service and answered all e mails and queries very promptly. I couldn't recommend Comfort Solutions highly enough. :).
Response : Fantastic that you are pleased with the memory foam topper and the service provided. The images you sent of the camper van and the interior were great, makes it so much easier to see what is needed. May all your future trips be as comfortable as the first. Thank you.
Margaret Martin
Stanmore
Photo uploaded by Margaret Martin
Three back seat cushions for our settee have been made, and we are very pleased with them. A lot of care was taken over the measurements and the foam with the help of Jo McDonald, and the result is excellent, the whole process, from sending the covers to receiving the finished product being less that 2 weeks.
Response : Thank you for the glowing review, I am pleased that you are happy with the back foam cushions supplied. It's always best for awkward shaped cushion covers to be measured by me. With rectangular cushions, it's not necessary to send me the cushion covers, as instructions for measuring these are straight forward. I am always happy to talk anyone through the measuring process on the phone if it helps.
Lesley Gibbs
London
Jo was extremely helpful with my enquiry and answered all my questions fully. I couldn't fault the service. I have rheumatoid arthritis and I found the mattress topper to be the only solution for my aching bones while we travelled round India. I strongly recommend it to anyone looking for a comfortable night's sleep.
Response : Thank you for your comments Lesley. Great that the travel mattress topper served you well whilst you were away on holiday, making a difference to the comfort of your stays. I hope the topper goes with you on all your future trips making hard, lumpy, uncomfortable beds/mattresses a thing of the past :-).
Sue Coyle
Oxford
I spoke to Jo and explained to her what I needed. She asked questions i. E. Who was mainly sitting on the sofa and suggested the cushions most suited to my needs. She suggested getting one and trying it and then ordering the other one when I had tried it for a few days. I wasn't sure if my partner and I would need the same cushion or I may need a slightly softer one. I'm still trying it. Sue Coyle.
LL Soo
Slough
Sofa and chair cushions replaced. Perfect results. Quick response and turn around, able to discuss requirements over the phone. Highly recommended on all aspects.
Response : Thank you for your second order for foam cushions. Glad to be of service once again. Stay comfy!
Denise Fletcher
Bridport
I bought my single 24" wide memory foam mattress topper about 18 months ago, and use it every single night. I LOVE it! Ive had back surgery and so a good supportive mattress is a neccesity for me. We have a new, very good (expensive) mattress, but I still use my topper nightly as its so much more comfortable! I even took it to Canada with me! Jo gave me an excellent personal service, and I couldnt recommend her product highly enough. Keep it up, Jo!
Response : Great that the travel mattress topper is still providing comfort for you Denise. Majority of people use them for hotels / travels/ camping etc as they are portable, must admit a few of my customers like yourself use them at home to so thats good to know. Thanks for your lovely comments and glad to be of service :-) Being a small independent business personal service is what I strive for daily.
Denis Wilson
Belfast
Hi there. Just wanted to let you know that the Topper was a great success and I will take it with me on all future travels, and just for information which you may or many not know…. But would be useful for other clients to know. I contacted the airline after booking and they allowed me to carry it as a separate piece of luggage for medical needs - They granted an extra 8Kg of weight in a separate bag at no extra cost (Jet 2). I am also travelling with Aer lingus in February and they to have granted me an extra bag free of charge (10kg) all both airlines asked for thy asked for was a letter from my doctor to state that I had a medical condition which required me to carry it. Kind Regards. Denis Wilson.
Response : Thank you for the feedback, great to know the Airline information which I am sure will be very helpful for others to know. Glad you will be using the travel mattress topper for your future trips away :-).
Carol Burrows
Wembley
The quality of the cushions that were made to fit my cushion covers is excellent. Jo, the owner of the company, takes a personal approach to making sure that the product is perfect and the arrangements for delivery and payment are so easy. The cost was very competitive and I would recommend this company whole-heartedly, without any reservations.
Response : Thank you, I am so pleased that you are happy with your new back foam cushions. Always great knowing that my customers are comfortable and happy with their purchase.
Phil Scott
Sevenoaks
I found Comfort Solutions on the internet by chance, I was looking to replace cushions on a couple of sofas from DFS. From first contact with Jo her approach was professional and not at all pushy. She was happy for me to order 1 cushion for us to use as a "tester" and to make life extremely easy I was able to send her the cushion cover so that the foam was cut to the correct size, rather than me guessing. After around 3 weeks when we were happy with our 1st cushion, we placed the order for a further 3. As Comfort Solutions already had the sizes the cushions were with me within a couple of days, there was also a discount for purchasing the additional cushions. I would not hesitate to recommend Comfort Solutions to family, friends and even strangers as a result of this review. A very satisfied customer.
Response : Thank you, glad you are another happy customer. Always good to get feedback and happy to help any of your friends and family get comfortable too.
Sarah Walker
Newport Pagnell
Photo uploaded by Sarah Walker
"Comfort Solutions provided exactly what I needed. The travel memory foam mattress has transformed my sleep away from home! Jo was very understanding and helpful. I’m really delighted with both the product and service. I'd highly recommend Comfort Solutions. Thank you so much Jo - I'm so happy I enquired! ! " S E Walker, Buckinghamshire.
Response : Thank you. Makes my day when I know the travel mattresses have transformed customers sleep. Always here to help as best I can.
Vanessa Martin
Newbury
We were having problems with the good quality sofa bed as a bar could still be felt when lying down. Jo MacDonald at Comfort Solutions was so informative and helpful and talked through the various depths of foam mattress for the two weights of people. I felt right away that I could trust Jo over the phone with her suggestions and when the order came, the mattresses were exactly as she had described, cut to the right size and very comfortable. Excellent service and products, I highly recommend Comfort Solutions.
Response : Thank you for your feedback, great to know you are now comfortable on the sofa bed. Glad my experience and recommendation for the correct foam was helpful.
Christine Walmsley
Bolton
I purchased a travel mattress topper from Comfort Solutions prior to my recent holiday. The size I ordered was not in stock but the company phoned me to discuss options as I needed the item fairly quickly. The mattress topper was delivered on time and I was even notified of the time slot and date. Delighted with the customer service and the product, which is extremely comfortable. The beds in the cottage we had rented were hard and I am convinced that had it not been for the topper, I would be back in physio ! I slept well and had no aches and pains on rising. The topper is excellent and I was also pleased with the soft Cool Max cover. I would recommend this product. It more than lived up to my expectations.
Response : Thank you Christine, the COOLMAX covers are proving to be a great addition to the range especially for travelling to warmer climates. So glad the travel mattress topper made such a difference to your comfort whilst away from home.
Hugh Hackett
Market Harborough
The cushions of our leather suite were fibre filled and beginning to sag a bit. Jo advised us to switch to custom-sized foam filling. The service provided throughout the entire transaction was flawless and we are delighted with the end result.
Response : Appreciate the feedback, no more sagging seat cushions, it was a pleasure to do business with you and I am so pleased you find the cushions comfortable.
Geoff Lawrenson
Bournemouth
The quality of the mattress is superb and the service was second to none, the only down side is the gaurentee is for 15 years so I won't be dealing with them for awhile, unless I choose to by another mattress.
Response : So pleased that you are comfortable on your new mattress, and of course with the service :-) No need to wait 15yrs, how about a mattress for the spare room? LOL.
Christophe...
Trowbridge
Comfort Solutions have provided an excellent service with close attention to communicating with their customer and meeting the discussed needs. They are to be recommended.
Response : Many thanks for the recommendation, glad you are happy with the service.
Ellen Parker
Swadlincote
Thanks for a great service. New cushions have transformed my sofa into a new one. Very happy. Thanks jo? .
Response : Great news that you are pleased with your new foam cushions and the transformation of your sofa too. Thank you.

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Ltd Company No: 05716323
Made with love in Bristol, UK