Curtains Made Simple
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111201
Peterley House
Peterley Road
Oxford
Oxfordshire
OX4 2TZ
schedule Open : Closes at 17:00keyboard_arrow_down
Peterley Road
Oxford
Oxfordshire
OX4 2TZ
Tel:
034 5862 ****
schedule Open : Closes at 17:00keyboard_arrow_down
Mon - Fri: 09:00-17:00
Sat / Sun: Closed
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| Member since : | 2 Sep 2008 |
| Manually reviewed : | 3 Mar 2025 |
| Last updated : | 3 Mar 2025 |
About Curtains Made Simple
BWC - Buy With Confidence
FSB - Federation of Small BusinessesCurtains Made Simple is an online company offering made-to-measure curtains and roman blinds for both homes or businesses throughout the UK and Europe. The company is located in Oxfordshire. The company's seamtresses have many years experience making curtains and roman blinds.
A full range of curtain design choices are offered using either a wide range of fabrics from the website or the customer's own fabric.
All curtains are made to a high standard at affordable prices. A wide range of heading choices are available; pencil, double and triple pleat, tab top and eyelet.
Curtains can be either machine or hand finished. Linings include plain, blackout, interlined or no lining.
Please visit the easy to use website that will price curtains in minutes. Orders can be taken either by phone or online.
Over 100,000 fabrics from over 100 different fabric brands to choose from.
4 FreeIndex Reviews
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Susan Jones
Bicester
Instructions on how to measure were clear, the diagrams showing the various types of curtains really helpful and when I had to contact the Curtains Made Simple customer service team they responded very quickly and positively. All in all excellent service there (reassuring for an "online" service). The final curtains were extremely well made and look brilliant! Totally recommend these guys.
Shane Bellamy
Wallingford
Order made 23rd Feb 2013 for a set of curtains for a kitchen. Delay in delivery but that's fine. Incorrect curtains delivered though, 77cm width ordered, 277cm width delivered! Has become a marathon effort to try and get the curtains returned - have asked repeatedly for a refund which they are refusing. Am now having to seek legal advice. Their attitude seems to be that once they have your money, you belong to them. What happened to good old fashioned customer service?
Response : Shane,We would like to thank you for your custom and your feedback. I am also sorry that you were unhappy with your order. The first thing to say is that we take customer satisfaction seriously and where customers are dissatisfied we work with customers to resolve any issues they may have. In this situation things got more problematic due to the issues we had trying to organise a courier to collect the curtains from you. This meant there was a delay getting your order returned to us in good time. Once we received the goods back we made the necessary alterations and returned the curtains to you 2 days after we received them. We have a step by step online ordering process plus a measuring guide which has been in use for the past 4 years. For the most part people have found it straightforward to follow.Although we are an internet based business, we encourage customers to pick the phone up at anytime to discuss their order with us or any questions they may have.Our Terms & Conditions are similar to all other online made to order soft-furnishing retailers. If there is a mistake (the customer’s or ours) we take the curtains back and rectify the issue. If we cannot supply the customer with what they ordered then we will refund their money. In fact we will happily cancel a customers order and give a 100% refund right up until the point we have cut the fabric or started the work. Thereafter we will give a partial refund depending on how much cost or work has been done .As with any small business customer satisfaction is what sustains us and if we did not have happy customers we would not be in business.Trusted Shops independently collect feedback from our customers and at the moment we are getting a score of 4.85 out of 5.Best wishes,Curtains Made Simple.Moreexpand_more
Sally White
Dorchester
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