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Embassy Management

19 Reviews
Recommended
Member 12+ Years
562008
22 Cheriton Gardens
Folkestone
Kent
CT20 2AS

Tel:
01303 21****
Mobile:
07714 94****


schedule Open : Closes at 17:00keyboard_arrow_down
Mon: 08:30-15:30
Tue: 08:30-17:00
Wed: 08:30-17:00
Thu: 08:30-17:00
Fri: 08:30-15:30
Sat / Sun: Closed

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Member since : 21 Nov 2013
Manually reviewed : 21 Aug 2023
Last updated : 21 Aug 2023

About Embassy Management


Folkestone-based Professional Property Managers (both Block and Tenancy) but using our in-house skill set and a wide range of tried and trusted associates we provide standard Estate Agency Services - Sales and Letting, as well as EPC's, CP12's, Repairs and Maintenance and more.

With Management offices located in central Folkestone and with an administrative base in nearby Hawkinge we are ready and prepared to provide Professional Property Services throughout South East Kent: Roughly from Dover to Canterbury to Ashford to Lydd. But call us wherever you are in the Region or elsewhere.

Our fees and charges are priced VERY competitively so that our Clients receive a High Standard of Service and a fair (usually low) level of cost.

Embassy Management originated in South Africa in 1992 - the trading name developing from a Management Consultancy business styled as MB Consulting. The latter was started here in 2009 when our Proprietor moved back to the UK after 34 years in the sun and the Embassy Management brand and logo developed in 2012 to better reflect our primary services. Our MD has 40 years of business management experience and 10 of those are specifically in property - sales, letting, management, maintenance - residential and commercial too!

Our clients are largely individuals - owners, vendors, ex-buyers, landlords, ex-tenants - but also major property owning businesses in Folkestone and the surrounding towns and villages, and registered property companies for blocks of leasehold apartments for whom / which we provide a management and administrative service. Although we advertise in local magazines (e.G. Hawkinge Local) and the property sections of some local news and marketing media (Folkestone Herald, Dover Herald, Ashford Herald, Thisiskent - Kent Online etc) perhaps 80% of all of our business to date has been through referral / word-of-mouth. That's good!
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19 FreeIndex Reviews - Ranked 1st out of 138 UK Property Management Companies

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Alam Harding
Folkestone
Fantastic company, always on hand to help throughout my tenancy, all works complete onflat to a high quality and the communication from Bev was amazing throughout. Even through Covid times and lockdowns a excellent service delivered.
Response : Your review is very much appreciated, Alan. You stayed for some years in the flat and such stability makes for a happy Landlord . And Agent too; thank you for your commitment to tenancy obligations also. We wish you well in your new home and with your career. Best wishes from Bev and Martyn.
David Purchas
Folkestone
Embassy management provided a hassle free service both managing our rental and helping us sell it. I felt like I had personal advice tailored to my situation honed from Martin and Bevs many years in the business. They responded promptly to any questions.
Response : Thank you for your kind words, David (& Nicola) and we are pleased to report that the buyers of your property are also very happy with their acquisition. Everybody is happy; that's how we like it to be. :-).
James Selby
Sutton
Transferring the tenancy to us and finding a new tenant during COVID-19. Fantastic work and all the paperwork done. We couldn’t be happier with the service they provide which is always helpful and professional.
Response : It is a pleasure to provide a service Jim & Chris but especially to nice people! Thanks for the review.
Eric Neil Inkpen
Folkestone
Staff helpful and understandable providing efficient service. Good value.
Response : Thanks Neil; we always try our best.
Leslie Bulman
Folkestone
Being able to rely on Embassy Mgt. As our company's managing agent has enabled the board of directors to plan strategically and utilise our financial resources to their best effect. Members have always been able to rely on Embassy to undertake requested work efficiently and effectively.
Response : Thanks Leslie. We actually like people relying on us and then never letting them down; it gives us satisfaction.
John Powell
Folkestone
Having read the other reviews I can only echo what has been said about Martyn and his team. Straightforward, sympathetic, practical, efficient, timely, and friendly service from a knowledgeable and professional company.
Response : We try our best John and it is very rewarding to gain such wonderful feedback. Take care.
Donna Williams
Folkestone
I was with embassy for 4 years before I moved, very professional and allways sorted a problem out within hours, would very highly recommend this company.
Response : Hi Donna. Thank you for those kind words. We hope you are happy and settled in your new home!
Helen Resuggan
Folkestone
We've been with Embassy for around 6 months now and in that time they have done so much more than the last few agents did over several years! Managing agents sometimes have a bad reputation and many deserve it, but Embassy really is the exception. They provide 24/7 phone and email support and are very prompt in getting problems fixed, and keep excellent communication with the freeholder and leaseholders. They are very efficient and cost effective. Superb service - highly recommended.
Response : Thank you Helen. We only do what we feel a Managing Agent should do for their client/s It seems that many underestimate the expectations of their clients. Onwards to 2015 and more progress!
Jeanette Carlsson
Orpington
Embassy Management has been extremely efficient when taking over the management of our block of flats. The previous 'management company' did absolutely nothing, apart from collecting their fees, in terms of trying to sort out arrears, what work needed to be done etc and within a few months of taking over, Embassy managed to sort out the arrears from one of the flats. ! Brilliant! As well as being efficient, in all my dealings with Embassy I have always received swift, professional responses to any enquiries, communications etc and I can therefore recommend Embassy Management most highly!
Response : Thank you Jeanette. We always try to do our best; nothing less. :-).
Kate Harris
Folkestone
I met Martyn some years ago when he worked for other agents, I was very impressed with his pro active attitude and personality…in fact once he set up his own company I moved everything to him very quickly as it just wasn't the same without him! …I have used him to sell property, tenant find, property management and repairs. The service you will get from Martyn is like no other and I would wholeheartedly recommend Embassy Management to anyone. Mrs Harris Folkestone.
Response : You are too kind, Mrs Harris! We try our best; it is all we can (and should) do. We appreciate your custom, Kate.
Peter Broom
Folkestone
A fantastic friendly and professional service which has restored my faith in the industry, I would highly recommend Embassy Management.
Response : Thank you Peter. All standard stuff for us - though completing on property is, as you know, often far from standard. Glad to hear you are settled in your new place!
Colin Hills
Folkestone
Embassy Management managed a flat I purchased for the 1st year of ownership, as they had been the sellers agent. I found Mr Battrick to be honest, reliable and friendly. I would not hesitate to recommend his professional services to others.
Response : Your comments are much appreciated, Colin. We know you like to manage your own properties so it was an honour to have been given the reins for a year. Best regards to you!
Steve Inett
Folkestone
Embassy Management sold the building used for Shepway Citizens Advice bureau successfully and quickly when other local agents had failed to do so. The service was personalised and flexible. An excellent and professional organisation.
Response : Thank you Steve. It surprised me that a big name in local estate agency had been wholly unsuccessful in finding a buyer for a very interesting property!
Neil King
Folkestone
I approached Embassy Management with the view of letting my property after being let down by so called larger firms. I was met the next day at my property and the ball started rolling. Viewings started promptly and after 'the right' tenant was found, my property was let. My property is fully managed by Embassy Management and I am very happy with how it is going. Any work that is needed, is quoted beforehand and carried out to a high quality by qualified tradesmen. I would highly recommend.
Response : A tidy property to start with; a trusting client; an honest tenant: Without all three, the Property Manager's role can be very challenging. Here we have all 3! Cheers, Neil.
Atuksha
Bracknell
Substantial renovation works undertaken. What I really liked is that that the work was done according the specification, and not being local, I received regular updates (photos and text) of what had been achieved. The finishes are really good too.
Response : Glad to be of service, Atuksha. We always try our best to deliver what we promise.
Lyn Barnes
Folkestone
Recently sold my mothers house via Embassy Management. This was the first time I have sold a house and I found Martyn to be very professional and most helpful through every stage of the sale process. I would definitely recommend this company. .
Heather Jackson
Hythe
Very recently purchased a house via Embassy and found them to be more than helpful especially as my sale and purchase had its problems Martyn was always at end of phone to reassure. Thank you very much.
Response : Thank you Heather. It was a tester of a process but a nice cup of tea or glass of wine (yard arm allowing of course) helped to smooth things along the way :-).
John B
Ashford
All together impressed with embassy management.
Response : Nice. Thanks, John. Let's see if your tenant sees it the same way; I hope so :-).
Richard Hughes
Folkestone
Embassy have sold two of our properties. We always found them very professional and exceptionally good value. They are much cheaper than the main street estate agents even so they always showed the potential purchasers around and immediately kept us up to date of the situation. Excellent agents who I would definitely recommend. They have also assisted us in the maintenance of our rented properties. Nothing was too much trouble and they always seemed to go to that extra length to make sure everything was completed as one would expect.
Response : It was our pleasure - as standard! Thanks Richard.
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