Member since : | 16 Sep 2009 |
Manually reviewed : | 4 May 2011 |
Last updated : | 21 Sep 2018 |
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I am so pleased I chose to buy a Cajon from Waywood, I was hesitant at first as it was a small company, but the service and communication I received blew any larger companies out the water. I received plenty of emails updating me on my order, and even had a huge email of very useful links and information regarding how to play, and tune the Cajon - great for beginners like me! The quality of the cajon is brilliant and such good value, even came with a very sturdy bag. Looking forward to my next purchase! Very highly recommend. Thank you Stuart!
I purchased a cajon for my son from Waywood Music, in full knowledge that buying a product of this nature without him going to try it out for himself was far from ideal. However, thanks to the quality of information on the website, and the helpful, expert advice I received throughout the transaction, I am confident that we made a great choice. Stuart personally tests out the instruments available from his supplier, and handpicks what he sends to the customer - I think this is exceptional service. Communication was also excellent. I would not hesitate to buy from Waywood again. Thanks.
Amazing service from Stuart - not only did he personally test my cajon before sending to ensure I was getting the best quality, he sent me loads of very helpful info on playing techniques, micing methods etc. I wasn't expecting any of that, but was very grateful for it and it meant that when I used the cajon in the studio the following week I got a really great recorded sound. To be honest, I could have possibly saved a few quid buying the same model elsewhere, but Stuart's attention to detail and the fantastic info he provided were WELL worth the extra (which wasn't much extra at all, especially when the free padded bag is taken into the equation). HIGHLY recommended!
Totally recommend. Excellent communication, super fast despatch and fantastic service. Stuart emailed me to confirm delivery details and date, and the cajon arrived as promised. Stuart has also offered follow up support if needed, we have been really happy with the level of service we have received.
Customer service and support the way it's meant to be. Knowledgeable, friendly and honest. Professional, full of useful information and down to earth! Give Google a rest and save your phone bill… If you're reading this, you've found what you're looking for and more. Thank you Stuart and thank you Waywood.
What a fantastic service! I bought a cajon, as a Christmas gift, for my daughter who is a novice cajon player. I couldn't believe how helpful Stuart was; he's incredibly knowledgable about his subject and clearly very passionate about music and the service he provides. We were sent an e-mail with instructions about the cajon as well as tuition videos and many links to other helpful videos. I can honestly say that I've never received such excellent customer service. I would highly recommend Waywood Music to all and, in particular, those with little knowledge who are unsure of what to buy or how to use an instrument. With Stuart's expertise you will be confident in no time!
Stumbled upon Waywood music whilst exploring the mine field of cajons on the net - so glad I did! One phone call to Stuart who freely and willingly shared his vast knowledge and expertise about the cajon gave me the confidence to purchase the instrument for my son. First class service from pre-purchase and after sale - thank you Stuart! Big companies take note: this is how you should treat your customers!
A great personal service. The information on the website made making a decision on which cajon to purchase much easier, this was followed up with a chat with Stuart who was really helpful. It is unusual to find such excellent service. The delivery was effortless. The cajon sounds clear and crisp with a deep base. I am delighted thank you.
As a complete novice to the world of Cajon I was struggling to make a decision about which instrument would be best for my needs. Fortunatley I found Waywood Music. Stuart's polite gentle guinace helped me a lot and ensured that I bought the right Cajon with a good sound. In addition he ensured that the Cajon was adjusted correctly and packaged securely so that it could be delivered to me promptly and in perfect condition. I would recommend Waywwod to all aspiring percussionists!
Found Stuart and his website after getting myself very confused trying to understand the world of Cajon's on the Internet. Amazon and ebay all have plenty of choice, but are no help to the novice. Stuarts site is full of information and the stuart could not be more helpful. This is old school service, dealing with someone who knows his stuff and goes beyond expectations to delivery an excellent purchasing experience. I am confident won't be the last time ideal with Stuart. More power to your elbow sir. Well done.
Absolutely first class knowledge and service! Stuart made time to spend a good couple of hours with me advising on Cajons. His knowledge is exceptional and so valuable when buying an instrument you have never played before. He is full of expert tips and useful anecdotes about using instruments in different settings and the more geeky spec info! An absolute pleasure to purchase from you Waywood Music, many thanks!
An absolutely amazing purchase that has continued my exploration into the cajon. An extremely helpful, pleasant, knowledgable and proffessional service on all counts. For all you're cajon requirements albeit product purchase or exemplary advice, waywood music is a second to none choice in my opinion. A proffessional experience with all boxes ticked. Thankyou so much Stuart.
Stuart is superb, as he wasn't too far from me I arranged to meet up with him so that we could try out a few cajóns before buying. Having exchanged emails he'd got a good idea about what I was looking for so narrowed the range down for me - I've ended up with a beautiful Mesquita Red that sounds wonderful. This was followed up with an email of loads of further information to help me develop my playing. I wouldn't hesitate to get in touch with Stuart again either for advice or further purchases. As he said himself, spending more doesn't necessarily result in a better instrument for you personally, a wonderfully refreshing and personal experience.